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Customer Service Rep
Handle every customer inquiry - calls, emails, texts, and webchats - instantly and professionally, while taking real actions through integration with your systems to resolve issues 24/7.
We build AI agents tailored to your business, trained to work like teammates, and built to deliver ROI fast. For businesses of every size.
Trusted by leading companies
Our services
Handle every customer inquiry - calls, emails, texts, and webchats - instantly and professionally, while taking real actions through integration with your systems to resolve issues 24/7.
Qualify inbound leads or make outbound cold calls. Integrate with your product list to generate tailored product recommendations, or automate activities to free up your sales team's time.
Connect to your company databases (no matter how messy) to instantly answer internal questions, generate reports, and surface insights. Get help with writing reports and presentations in your brand.
Automates any repetitive, high-volume tasks like data entry, image tagging, or form processing to free up your team for higher-value work. Minimise processing costs and remove the boredom factor.
Set up Echo to be your recruitment co-pilot. Echo can sift CVs, write job specs or job ads, and even conduct screening / practice interviews. Click here to try out a consulting case interview with Echo.
Echo is able to fill any role you can imagine - whether that's supplementing your existing team or doing something totally new. If you have an idea, or want to discuss Echo's capabilities, get in touch.
Erman is a software engineer and ex management consultant at Bain & Company. He has built and deployed many technology products, including a popular Turkish gaming site. Erman holds an MBA from Columbia Business School.