The best hire you'll ever make

Echo is the best customer service AI available. Customized for you to perfectly suit your business.

A superpower for your CS team

Omnichannel Service

Echo can engage naturally with customers over the phone, through web chat, via email, WhatsApp, SMS, or any other channel your customers use to get in touch with you.

Real Support

Echo is patient, friendly, and engaging. With a best-in-market platform built specifically for customer service, your customers will be just as happy with Echo as a human agent.

Secure by Design

The EchoAgent platform complies with leading industry security standards. Your data, and customer data, remains under your control at all times, and is kept secure on our platform.

Available 24/7

Let customers reach you round-the-clock with an AI that never tires, never needs a toilet break, and integrates deeply into your existing systems to take actions to resolve issues.

Live Customer Call with Echo

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Listen to Echo in action

This audio is from a real customer call (we've just anonymised it). Have a listen to hear how Echo can delight customers when dealing with complex inquiries.

Meet the founders

Erman Köseoğlu

Erman is a software engineer and ex management consultant at Bain & Company. He has built and deployed many technology products, including a popular gaming site. Erman holds an MBA from Columbia Business School.

Ben Green

Ben is a former strategy consultant and trained management accountant (KPMG / PwC Strategy&). He previously founded, scaled, and exited DNA Payments Group before setting up EchoAgent. Ben holds an MBA from Harvard Business School.

Want to discuss how Echo could transform your customer service?

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